Delivery & Returns
TERMS & CONDITIONS
By placing your order and using the website SEVENBRO7HERS.COM you are agreeing to the terms and conditions set out below.
Any personal information provided by you is confidential and will not be passed on to any other companies or organisations not affiliated with our online business.
We reserve the right to amend these Terms and Conditions without notice at any time.
UK MAINLAND DELIVERY (1-3 DAYS)
All orders with a value of £50 or more (after any discounts/offers) are subject to free UK Mainland delivery and we hold the right to remove the offer at any time. Orders under £50 incur a delivery charge. We have two options for delivery:
APC Overnight Next Day Delivery: £5.95
Next day delivery for orders placed before 2pm. Orders placed after this time will be shipped the following day. EXCLUDES SAT, SUN & BANK HOLIDAYS.
UPS UK Mainland 1-3 days: £4.95
Delivered within 1-3 days, Delivery to UPS Access Point available on request through tracking. (If not available for delivery, UPS will deliver to your nearest Access Point)
UK Mainland Delivery runs Tuesday-Saturday. Orders should arrive within 1-3 days if placed before 2pm. Orders made on a Saturday after 2pm and on Sunday will be dispatched on the Monday (excluding bank holidays) and fulfilled and shipped as quickly as possible.
Unfortunately we cannot deliver to areas outside of mainland UK or Europe at the moment.
COLLECTION
Collections can be made from our warehouse in Salford Quays at the following address:
Collections can be made the same day as you order, Monday – Friday between 9am-4pm.
GENERAL
You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering and making a payment you will be required to confirm that you are aged 18 or over.
If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery.
We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.
While every effort is made to supply all items listed online, there are instances where this may not be possible, if this happens we will contact you and offer an alternative.
We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice.
Even where your payment is accepted by our systems, no contract shall exist until SEVEN BRO7HERS have dispatched the items to you.
SEVEN BRO7HERS will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this website.
RETURNS POLICY
You may return your items to SEVEN BRO7HERS, they must be returned in their original packaging, within 14 days of purchase. You will be refunded for the goods once received back to our offices. Contact us at customerservice@sevenbro7hers.com for more information.
FAULTY OR DAMAGED GOODS
If there is a problem with your order or items are faulty you must inform us within 30 days of receipt of the order to obtain a refund. To report a problem please contact us at customerservice@sevenbro7hers.com
If an attempted delivery is obviously damaged, you are within your rights to refuse the order, at which point it will be returned to us.
FAILED DELIVERIES
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.
This does not affect your statutory rights.
REPLACEMENTS
If you have ordered an incorrect size for an item of clothing, we are happy to offer a replacement item (if available) if we are notified within 14 days of the purchase, provided the incorrect item is returned to us in an unworn, saleable condition with all tags still attached. If no replacement is available, please see our returns policy above.
TAXES AND OTHER CHARGES
As these orders are paid for in the UK, VAT is payable on all online shop orders regardless of the final destination country. We keep all international surcharges to a minimum where possible, but this charge is not something we have the ability to waiver.
These terms and conditions do not affect your statutory rights.
COOKIES
A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database.
Cookies help us provide you with a better experience on our website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site.
By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using this website.